Administrative Support / Operations Associate

About the Role:

The Administrative Support / Operations Associate role is critical to the smooth functioning of our healthcare operations. You'll be working behind the scenes , handling the essential tasks that keep our processes running efficiently. This position is a great fit if you are highly organized and detail-oriented , offering a stable and impactful career path, even without a prior healthcare background . Your work ensures our records are accurate and our members receive seamless service.

Key Responsibilities:

• Process documents accurately and efficiently, including enrollment forms, claims paperwork, and regulatory filings.
• Manage data entry into various internal systems, ensuring high standards of completeness and integrity across all records.
• Update member information and provider directories, maintaining current and correct demographic and policy details.
• Perform quality assurance checks on processed data and documents to identify and correct errors before they impact downstream operations.
• Manage and organize digital and physical filing systems for easy retrieval and auditing.
• Collaborate with cross-functional teams (e.g., Billing, Customer Service) to resolve data discrepancies and operational issues.

Requirements:

• High School Diploma or GED required.
• Proven history of being highly organized and detail-oriented .
• Demonstrated proficiency in typing, data entry, and using basic office software (e.g., Microsoft Excel, Word).
• Strong sense of responsibility and commitment to data accuracy and confidentiality (including HIPAA compliance).
• Ability to manage time effectively and prioritize tasks in a high-volume, deadline-driven environment.
• No prior healthcare experience is required ; training in specific healthcare processes will be provided.